MY COURIER WAS SENT ON 18TH JULY 2022 FROM PATNA, ITS IN NOIDA HUB FROM 20TH JULY BUT NOT DELIVERED IN NOIDA EXTENSION. AFER MAILS THERE IS NO RESPOSE. I HAVE CALLED UP ON CUSTOMER CARE, ON WAITING OF ABOUT 30 MINS I GOT CONNECTED WITH MR ROHAN (DELHI HUB) ON 25TH JULY AT 4 PM. HE TOLD ME I WILL GET A CALL BACK WITHIN SOMETIME, THE COURIER WILL BE DELIVERED BY 26TH JULY2022. STILL NO RESPONSE. I CALLED AGAIN ON CUSTOMER CARE STILL THE SAME ANS. THIS IS SO HELPLESS WHERE AND WHOM TO REACH OUT THE COURIER.

I TRULY HATE DTDC NOW. HEIGHTS OF CARELESSNESS AND IRRESPONSIBLE BEHAVIOR. DURING THIS PERIOD OF TIME I HAVE RECEIVED COURIER FROM BLUE DART AND DHL.

PLEASE ATLEAST MAKE ME AWARE OF THE STATUS AND WHOM TO CONTACT IF I WANT TO COLLECT PERSONALLY.

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