I have ordered Boat Avaante Soundbar 550 from Boat website on 5th April 2022, I raised a replacement order as the bar was not turning on. After like 7 days, they gave me a wrong replacement product of Boat Avaante Soundbar 500 which is much cheaper than the product that i bought.
They simply attached the bill of Avaante 550 and inside the box it is avaante 500. I have received this wrong replacement product on 17th April 2022. Morning. Now that 7 days exceeded, they are showing me no replacement options and showing no product available for returns.
The outer packaging attached a bill that was of Boat Avaante 550 but after opening the package i found the entire box of Boat Avaante 500 in it. Now they are not replying to my mails or tweets, they are not helping me over calls.
This is a pure cheat. They are not arranging for my original product. I want my original product. The received product is very cheap and not required by me. I am willing to return the product and get back my Avaante 550 model.
I want another replacement to be made so that i get back my original product for which i have paid originally of rs 1609. My Order Id- 1817929EX1. Token No. [Protected].
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