Bluestar dealers and service center misbehaved and harassed us at 11 PM in the night. we purchased product on 23 April 22. After 8 days excess of ice is formed in water cooler.

We register the complain on 2 may 22. Technician didn't visit in 24 hrs he visited on 08 may 22 and said thermostat is need to replace. He put some old rusted thermostat again the problem of ice is formed.

We again call him he came and said o m going to adjust the thermostat again the. Problem persist 3 time he e again on en the machine n replace the thermostat which is very short in length not able to fit in the machine so he tried to get fixed n then he said we r going to take take the machine back replace it.

From 10 may 22 to today till 17. May 22 no one is come with new machine. Inspite of several calls bu us. Yesterday night at 11 PM the dealer high tech engineer Lucknow came with machine n force us to take machine at 11 PM night.

The behaviour of the dealer is not good. We refused. It is a kind of harassment to customer. I fed up with the kind of product by blue star n the lethargic attitude of service people n dealer.

I m attached photographs of termostate n time of dealer visit at night. Dealer said sir product is very small. So we don't entertain this kind of complaint. My point is if blue star is not able to deal with small product then stop manufacturing it.

I want my money back from company.

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