Business & Finances > Amazon India > EMAIL ID for CUSTOMER CARE DEPT

Amazon India: EMAIL ID for CUSTOMER CARE DEPT

AnilGeorge 28th of Mar 2021
PATHANAMTHITTA, Kerala, India
Amazon India does not have or Maintain an Email ID for customers to reach them , or permit or Provide a facility for a consumer ro put their greviences in Writing to the Company.

This is against Standand Business Practices and totally unacceptable.

Their CHAT and CALL facility are totally Mismanaged and unresponsive to Customers which is linked on their Website.

Amazon India should provide an Email ID to All Consumers to reach them , which should be mandatory for all ECom Companies in India.

AMAZON India needs to have a transparent Policy for Checks and Balances, which is totally missing presently,

Amazon India and FLIPKART are among the TOP FIVE E Commerce Companies Operating in India which is Swindling Customers Money by delivering Fake and Substandard Products.

SUPREME COURT of India and Ministry of Corporate Affairs Should immediately direct all ECom companies to start an Email ID for Customers to submit their Grievances and Feedbacks.

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More Reviews by Users

anant narayan 11th of Aug 2023

Sir/Madam I had ordered five items one diabetic medicine and rest 4 Nutrional supplements on 1st August 2023 and made advance payment by ICICI credit card. They responded by mentioning that 4 of the five items would be delivered on 4th August and the remining one on the 7th August, they delivered only one item on the 4th and one on the 6th and not delivered the other three items. after establishing a call to the customer care after multiple items I was given to understand that they have cancelled the order. My question to them is that after accepting the full payment for the item how that they can unilaterally cancel the order without the refund of the cancelled order and also not informing about the staus till I had to contact them

jeetender kotwani 1st of Dec 2022

Dear Sir & Madam, I would like to inform you that I had made payment on 21 Nov 2022 of Rs 26698/- by Amazon. today i got a message from your side saying you have not received the payment. I had call Amazon customer care i spoke to them they are telling there's issues with citi credit bank card they are not expecting any payment from over side i raise a request for this above payment .i am sending you payment slip made by me. if you check your record i had made all payment of citi bank credit payment by Amazon side only. I will not pay any late payment charges to you. Regards Jeetendra kotwani

ShyamalJH 3rd of Sep 2022

Account Holder Name :- Rinku Kumar Jha Bank Account Number :- 00[Protected]Payment Amount :- Rs.2899.00 Mode of Payment :- UPI - UPI Reference Number UPI/[Protected]/AMAZONPAY Payment Date :- 30th July 2022 Payment To :- Amazon Dear Sir/Madam, Following amount is still not credited to the merchant or not returned in my account, please check, and confirm the status of this Transaction,UPI Transaction Screen Shot attached for reference. Regards, Rinku Kumar Jha Mobile 0[Protected]

Amazon Return ID: DgW9TQnKRRMA Order ID: [Protected]THE RETURN OF THIS URCHASE WAS CONFIRMED TO BE ON 21ST MAY 2022, UNFORTUNATELY NO BODY DID TURN UP FOR THE RETURN NOR THE AMOUNT WAS REFUNDED TO ME UP TO NOW. PLEASE DO THE NEEDFUL FOR THE REFUNDIMMEDIATELY. THANK YOU

Jaya Kurhekar 19th of May 2022

Hi, I am no longer a member of Amazon Prime, yet a sum of Rs. 1299.86 was debited from my account number [Protected], Bank of Maharashtra, India just now, about 10 mins back. Kindly take action and restore that amount. Waiting for a quick action, as expected by Amazon. Thanking you, Prof. (Dr.) Jaya V. Kurhekar,

Jaya Kurhekar 19th of May 2022

Hi, I am no longer a member of Amazon Prime, yet a sum of Rs. 1299.86 was debited from my account number [Protected], Bank of Maharashtra, India just now, about 10 mins back. Kindly take action and restore that amount. Waiting for a quick action, as expected by Amazon. Thanking you, Prof. (Dr.) Jaya V. Kurhekar,

M. Siddiqui 17th of Mar 2022

Amazon failed to deliver the item and upon cancellation have not issued refund.

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