Booked Branded cycle but received local brand and damaged

1 Review
manjunathasde 21st of Jan 2023
BENGALURU, Karnataka, India
Dear sir / Madam

My Name : Manjunatha MV
Address : No 2145/3, Sir M V Layout, 3rd Stage, Bangalore - 560110
Mob : [Protected]/ [Protected]

I am complaining against
Support (+91) [Protected]
Add Me Cart Office and Warehouse Location : THAKUR JI KI HAWELI JALPA MATA MANDIR KE PASS RAJGARH Rajgarh Madhya Pradesh, India Pin 465661Add Me Cart Server Location : Jai Stambh Chowk ,opposite Gurh Gali ,Rajgarh , Rajgarh Madhya Pradesh, India ,Pin – 465661

Dear sir / madam, In above website I booked HERO SPRINT FLASH 27.5T 21 SPEED cycle on 27th Dec 2022 & Paid amount through Credit card Rs. 8609/- They have send Cycle on 17th Jan 2023, But it is Local unbranded cycle & also damaged piece, I contacted after received the cycle to them, there is no response telling wrong number, Cycle is non branded and also not usable condition completely damaged. Please help me to get money back or Cycle which i have ordered. Many times I called customer care number, After knowing my name or number they will disconnect my call.

I finally agree with using the same unbranded cycle, But it is non fittable, because it is completely damaged & unusable. These people are too smart, they have blocked my Number some times. If they call another number they will receive the call finally knowing the same cycle problem they will disconnect my call. I have tried Consumer complaints & sent acknowledgement numbers to them , but they do not care about the complaint & I failed to make a final submission. I also tried the MP Police website. There were also some issues not being able to pledge complaints.

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Add Me Cart ,Jai Stambh Chowk ,opposite Gurh Gali ,Rajgarh , Rajgarh , Madhya Pradesh ,India ,Pin – 465661
Category : Health & Beauty